How Effective Are Content Processes in Sports? 12 Questions to Help You Assess Them
By Robin Fillinger
The Maturity Assessment for Modern Sports Media Relations. Twelve questions reveal how well content is organized, distributed, and utilized.
Today, sports organizations analyze nearly every aspect of their business. Ticketing, sponsorship, social media, and athletic performance data are continuously evaluated. Yet, ironically, one of their most valuable assets often lacks the necessary transparency: their own content.
Thousands of photos, videos, and other digital content are created on every game day. Yet key questions often remain unanswered: How quickly does content reach players, sponsors, or media partners? What percentage of the material produced is actually used? And how much reach or marketing potential is lost because content fails to reach relevant audiences or reaches them too late?
Successful media relations don’t end with content production
This is exactly where teamnext’s maturity assessment comes in. After all, the effectiveness of modern content processes is no longer determined solely by the volume of content produced. What matters most is how efficiently content is organized, made available, and used.
The following twelve questions help assess the current stage of development—from a traditional archive to an infrastructure that automatically distributes content and makes its usage measurable.
The Maturity Assessment
- Is there a standardized, centralized process for incorporating image and video content into the content infrastructure?
- Is the complete delivery of the material governed by a contract?
- Are players automatically recognized in new images?
- Are sponsor logos automatically recognized and assigned to the respective partners?
- Is there a defined visual style that is adhered to regardless of the photographer or service provider?
- Are the rights of use for commercial purposes clearly defined with photographers and the people depicted?
- Do players automatically receive relevant material without having to search for it themselves?
- Are sponsors actively provided with content relevant to them?
- Does it take less than 30 minutes from the end of the game to the delivery of the material to recipients’ devices?
- Is it tracked what percentage of the produced material is actually used?
- Are sponsor reports generated automatically without manual image searches?
- Would a key internal user describe the content infrastructure by saying, “It runs on its own”?
Evaluation
0–3 × Yes: Level 1 – Archive
The focus is on storage and management. Content is available, but its potential is only partially realized. Automation, targeted distribution, and systematic use have played a minor role so far.
4–6 × Yes: Level 2 – Portal
Content is provided centrally and is generally accessible. However, many processes still depend on users actively searching for material. The next step in development is to deliver relevant content in a targeted manner.
7–9 × Yes: Level 3 – Distribution
Key processes are in place. Content is delivered automatically and reliably reaches relevant target audiences. Opportunities for improvement lie primarily in increasing speed, expanding reach, and consistently measuring success.
10–12 × Yes: Level 4 – Activation
The content infrastructure is largely integrated and supports both operational and commercial processes. Content is not only managed or distributed but also strategically used to increase reach, engage partners, and better leverage marketing potential. The focus is now on scaling, automation, and tapping into additional areas of application.
From Media Archives to Automated Content Distribution
The demands placed on media relations in sports are constantly growing. At the same time, players, sponsors, media partners, and fans have increasingly high expectations regarding the availability of content. The maturity assessment provides an initial guide to evaluating the current situation and identifying opportunities for growth.